We recently published a Medium story about the 13 traits of software operational excellence. Our number one trait of operational excellence was: Above all, the best run companies are dedicated to continuous improvement. The word “dedicated” is more than a platitude: there has to be a process. “Running the company” is not only the responsibility of the COO and CEO, it’s everyone’s. The best companies execute better today than they… Read More
In our latest Medium story, we tackle the almost-universal phenomenon of overconfidence. It’s easy to think that it’s a minor issue, or one we can mostly tolerate. But in fact, many business and project failures can be traced back to overconfidence about either the probability of success or the estimated value of the project.