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Process

Your process IS your product

We recently published a Medium story about the 13 traits of software operational excellence. Our number one trait of operational excellence was: Above all, the best run companies are dedicated to continuous improvement. The word “dedicated” is more than a platitude: there has to be a process. “Running the company” is not only the responsibility of the COO and CEO, it’s everyone’s. The best companies execute better today than they… Read More

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