The answer: One package, three services

1. A cloud service to mirror and mux all your team's operational data.
   • Five nines reliability and security.
   • Data availability inside and outside the office.
   • Unleash data by combining different databases: direct compare internal test results with customer reports, bug tickets versus feature work, etc.
2. Beautiful, functional, operational dashboards that are designed just for your team.
   • Don't be restricted by pre-made visuals, let us design custom visuals for you.
   • Unlimited sharing of dashboards over the web and mobile devices. Let the whole team see progress.
   • Present team execution status to executives. Even create dashboards for your clients.
3. Hands-on operational consulting to help teams meet their goals.
   • Let Essilen be your fractional COO: We'll use your dashboards to track progress.
   • Monthly and quarterly reviews. Team interviews to gain understanding.

You make what you measure

The art and science of dashboarding

The key to high team performance is to measure the right metrics and produce dashboards that enable leaders to pinpoint problems and take action. Dashboards are powerful tools that require careful consideration. Three elements of an excellent dashboard are illustrated in our example dashboard below. They show:

• Pivot-ablity: The data can be pivoted across multiple dimensions (team, component, time, bug vs feature)
• Visual cues: The different shades of the component boxes on the right indicate different technical debt ratios.
• Data combinatorics: The data combines the bug database, feature request database and a team roster and assignment database

The second dashboard shows what's possible by combining data from different sources. On the left are performance review scores for a team. On the right is a visualization of amount of work completed by the employees in a time period, which can help the manager look for correlations between the data. The left visual also helps managers quickly visualize where a team's strengths and weaknesses lie.

This final example shows another property of great dashboards: they are goal oriented. Here we see three campaigns a team is pursuing: keeping regression bugs below 20 per week; increasing unit test code coverage to 70% and improving schedule reliability to 120%.